Information in BM (PDF) – BANJIR: Apa Tindakan Anda?

FLOOD: What should you do?

Preparation before a flood

• Get flood information in your area.
• Confirm the flood warning system.
• Check that the drains and channels around are not blocked.
• Check and make sure the lid of the septic tank is tightly closed.
• Get information on the evacuation centres.

When a flood is imminent. . . . . .

• Turn on the radio, TV for flood announcements.
• Store clean water in buckets that are in good condition and keep them at higher ground.
• Be prepared to turn off the main switches for electricity, water and gas.
• Move the outdoor furniture into the house.
• Place electrical appliances in high places.
• Store important documents in a waterproof container and carry along with your basic emergency kit bag pack.
• Notify your neighbours and prepare for evacuation.

In the event of a flood (when inside the house)

• Listen to radio announcements about the flood.
• Prepare the emergency kit bag pack.
• If you receive an official evacuation notice, evacuate immediately.

In the event of a flood (when outside the house)

• Evacuate to higher grounds that is safe and away from rivers, ditches and open spaces.
• Don’t hang out or paddle in flooded areas.
• Do not touch any cables, wires.
• Warn children not to play in rivers, ditches, mine lakes or flooded areas.

In the event of a flood (when in the car)

• Don’t cross the flooded areas, please turn around.
• If the car engine stalls and cannot be ignited, get out of the car, lock the car and leave to a safe place.

When it is necessary to evacuate

• When you are instructed to evacuate, please evacuate immediately.
• It is safer and easier to evacuate before the water level rises or during the day.
• Follow the planned evacuation route, the shortcuts may be blocked or dangerous.

After the flood

• Listen to radio or official announcements, please do not go home without permission.
• Aid your neighbours or people with special needs.
• Inspect your home for signs of sinking or cracking, these are signs of danger.

When entering the house

• Please wear shoes or slippers.
• Check for damage on the walls, floors, doors and windows.
• Beware of cracked and falling of ceilings, plaster walls, etc.
• Check for signs of poisonous and dangerous animals.
• Use sticks to remove obstacles that scattered in the house

Check for life-threatening hazards

• Check water or gas pipes for damage or leaks.
• Check the electrical wiring and appliances submerged in water.
• Check whether there are flammable substances entering the house (eg: kerosene, gasoline, etc.).
• Discard food submerged in water or contaminated by flood water, including canned food.
• Inspect septic tanks for damage to avoid biological hazards.
• Report any damage to public facilities (eg water, electricity, gas supply) to the relevant authorities immediately.

Be Prepared to Face Disaster: Ready2go Bag

1. Water
2. Whistle
3. Money
4. Important Documents
5. Hygiene Kit
6. Torch light & Batteries
7. First Aid Kit & Medicines
8. Telephone & Power Bank
9. Clothes, Shoes & Blanket
10. Food that can be stored
11. Mini Portable Battery Radio

Emergency Hotline and Websites

Police / Ambulance / Fire Fighters
TEL: 999 or 112    WEB: https://999.gov.my

HP Apps for deaf
WEB: https://999.gov.my/saveme-999/saveme-999-deaf/

HP Apps for blind
WEB: https://999.gov.my/saveme-999/saveme-999-blind/

HP Apps for Police
WEB: https://999.gov.my/saveme-999/saveme-999-polis/

National Disaster Command Centre (NDCC)
WEB: https://portalbencana.nadma.gov.my/ms/

National Disaster Management Agency (NADMA)
WEB: https://www.nadma.gov.my/ms/

Disaster Operations Control Centre (PKOB) Hotline
TEL: 03-8064 2400 (24 hours)
WEB: https://portalbencana.nadma.gov.my/ms/pkob

The Official Web Of Public Infobanjir
WEB: https://publicinfobanjir.water.gov.my/aras-air/?lang=en

TNB Electric: Power Outage TNB Careline
TEL: 15454

TELEKOM MALAYSIA: Technical Assistance Telekom Careline
TEL: 100

Helpline for Women: 1 Stop Crisis Center
TEL: 03 2615 3333

Helpline for Women: All Women Action Society Malaysia (AWAM)
TEL: 03 7877 4221

Helpline for Women: Women Aid Organization (WAO)
TEL: 03 7956 3488

The Malaysian Civil Defence (APM)
WEB: https://www.civildefence.gov.my/en/

State	District Disaster Operation Control Centres	No. Telephone
Perlis	Kangar	04-9777991 / 04-9778991
Kedah	Alor Setar	04-7323810 / 04-7323801
Pulau Pinang	Timur Laut (Georgetown)	04-2263876
Perak	Kinta Ipoh (State Operation Control Centre)	05-5278715
Selangor	Klang	03-33710820
WP Kuala Lumpur	Kuala Lumpur	03-26871400
Pahang	Kuantan	09-5181991
Terengganu	Kuala Terengganu	09-6668246 / 09-6672991
Kelantan	Kota Bharu	09-7474091
Negeri Sembilan	Seremban	06-7645755
Melaka	Melaka Tengah	06-2324028
Johor	Johor Bharu	07-2349706 / 07-2349708 / 07-2349709
Sabah	Kota Kinabalu	088-232440 / 088-232453
Sarawak	Kuching Petrajaya	082-433896 082-370205